Terms of
Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Gitardor Limited ("Gitardor," "we," "us," or "our"), governing your access to and use of all services, digital products, platforms, and content provided by Gitardor Limited.

These Terms apply to:

• All visitors to our website located at gitardor.com and any associated subdomains;
• All individuals and organisations that request, purchase, or engage any service offered by Gitardor Limited;
• All users of any digital product, tool, platform, or resource delivered by Gitardor Limited;
• All participants in any programme, workshop, online school, or community operated by Gitardor Limited.

By proceeding with any engagement — whether through a formal proposal, invoice acceptance, digital purchase, or written communication — you acknowledge that these Terms form the basis of your contractual relationship with Gitardor Limited.

Gitardor Limited is a digital services company incorporated and operating under the laws of the Federal Republic of Nigeria. Our mission is to help businesses — regardless of size or budget — access world-class digital infrastructure, tools, and strategies that digitalise their sales, automate their operations, and unlock unlimited earning potential.

We operate on a foundation of integrity, accountability, and excellence. Every commitment we make is backed by our standard of delivering measurable results with transparency at every stage of the engagement.

Our principal place of business is in Lagos, Nigeria. We serve clients across Nigeria, Africa, and internationally through remote and digital delivery models.

Gitardor Limited provides a comprehensive range of digital services and products. These Terms apply to all of the following service areas and any future services we introduce:

The specific scope, deliverables, timelines, and pricing for each engagement are detailed in a separate Service Agreement, Proposal, or Project Brief provided to you prior to commencement. In the event of a conflict between these Terms and any such document, the specific Service Agreement shall govern.

Gitardor Limited reserves the right to modify, expand, suspend, or discontinue any service at any time. Where a service modification materially affects an existing engagement, we will provide reasonable notice and work with you to find an appropriate resolution.

To engage Gitardor Limited's services, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age, or of legal majority in your jurisdiction, whichever is higher;
• You must have the legal capacity to enter into binding contracts under applicable law;
• If contracting on behalf of a business or organisation, you must have full authority to bind that entity;
• You must not be located in, or acting on behalf of any person or entity in, a country subject to applicable trade sanctions or embargoes;
• You must provide accurate, complete, and current information during any enquiry, onboarding, or registration process.

Gitardor Limited reserves the right to decline any engagement at its sole discretion, without obligation to provide a reason, subject to the refund provisions set out in Section 6 where applicable.

Project Initiation

All client engagements begin with a discovery consultation — in-person, by telephone, or via digital communication — during which we assess your needs and propose an appropriate solution. An engagement is formally initiated only upon:

• Your written or electronic acceptance of a Proposal or Service Agreement issued by Gitardor Limited; and
• Receipt of the agreed initial payment or deposit, where applicable.

Client Responsibilities at Onboarding

To enable us to commence work promptly and deliver the highest quality output, you agree to provide — within the timeline specified in the Service Agreement — all reasonably required materials, including but not limited to: brand assets, content, login credentials, access permissions, business information, and timely feedback at each milestone.

Delayed delivery of required materials by the Client may result in project timeline extensions, for which Gitardor Limited shall bear no responsibility. Such delays may also attract additional charges, which will be communicated in advance.

Project Revisions

The number of included revisions is specified per project in the relevant Service Agreement. Revisions requested beyond the agreed scope — or after final sign-off has been provided — may be treated as a new or amended scope of work and invoiced accordingly.

Timelines

Delivery timelines stated in any Proposal or Service Agreement are estimates made in good faith. Gitardor Limited will make every reasonable effort to meet agreed timelines. However, timelines may be affected by factors including client response times, scope changes, and third-party dependencies. We will communicate any significant delays promptly.

Fees

All fees for Gitardor Limited's services are set out in the applicable Proposal, Service Agreement, or published price list. Fees are quoted in Nigerian Naira (NGN) unless otherwise agreed in writing. International clients may be invoiced in an agreed foreign currency.

Gitardor Limited reserves the right to revise its fees for new engagements at any time. Fee changes will not affect existing confirmed engagements unless the scope of work is materially altered.

Payment Terms

Late Payment

Invoices unpaid beyond the agreed due date may attract a late payment charge of 2% per month on the outstanding balance. Gitardor Limited reserves the right to pause or suspend active work on any project where an overdue invoice remains unpaid after seven (7) days' written notice.

Refund Policy

• Custom Services (Web Development, AI Automations, Online Schools, etc.): Deposits are non-refundable once project work has commenced, as they compensate for time, resources, and opportunity cost incurred. If Gitardor Limited terminates an engagement without cause before completion, a pro-rated refund of any unused portion of fees paid will be provided.
• Digital Products (Ebooks, Courses, Templates): Due to the instantly accessible and intangible nature of digital products, all sales are final. No refunds will be issued once a digital product has been accessed or downloaded, except where the product is materially defective or misrepresented.
• Retainer Services: Retainers cancelled with fewer than 14 days' notice prior to the next billing period will be charged for that billing period in full. Retainers cancelled with 14 or more days' notice will not be charged for the subsequent period.
• Cancellation Before Commencement: Where a Client cancels a confirmed engagement before any work has commenced, any deposit paid may be refunded at Gitardor Limited's sole discretion, less any administrative costs incurred.

Gitardor's Pre-Existing IP

All intellectual property owned by Gitardor Limited prior to any engagement — including methodologies, frameworks, tools, templates, proprietary processes, software, and brand assets — remains the exclusive property of Gitardor Limited. No engagement grants the Client any rights to Gitardor's pre-existing intellectual property except as explicitly agreed in writing.

Client-Owned Materials

All content, brand assets, data, images, and materials supplied by the Client for use in a project remain the sole and exclusive intellectual property of the Client. Gitardor Limited uses such materials solely for the purpose of fulfilling the agreed engagement and does not acquire any ownership rights over them.

Delivered Deliverables

Upon receipt of full payment for a project, Gitardor Limited assigns to the Client full ownership of the custom deliverables specifically created for that project (such as a custom-designed website, written content, or video production), to the extent permitted by law and excluding any third-party components, licenced assets, or Gitardor's pre-existing tools embedded therein.

Where third-party licenced assets (fonts, stock images, plugins, software licences, APIs) are incorporated into a deliverable, the Client's use of such assets is subject to the applicable third-party licence terms. Gitardor will disclose the use of material third-party licenced assets in the relevant Service Agreement.

Portfolio Right

Unless explicitly restricted in the Service Agreement, Gitardor Limited reserves the right to display completed work in its portfolio, case studies, and marketing materials as an example of its capabilities. Where Clients prefer confidentiality, this must be requested in writing prior to project completion.

Writers' Hub — Special Provisions

Content published through the Writers' Hub platform remains the intellectual property of the original author. By submitting content to Writers' Hub, you grant Gitardor Limited a non-exclusive, royalty-free licence to display, distribute, and promote that content within the Writers' Hub platform and associated marketing channels. Authors may request removal of their content at any time, subject to any agreed publication commitments.

As a Client of Gitardor Limited, you agree to the following obligations throughout the duration of any engagement:

General Obligations

• Provide accurate, complete, and truthful information at all stages of the engagement;
• Respond to communications and requests for materials within agreed timelines;
• Honour all payment obligations as set out in these Terms and any Service Agreement;
• Designate a competent point of contact authorised to give approvals and instructions on your behalf;
• Obtain all necessary rights, licences, and permissions for any materials you supply to Gitardor Limited for use in your project.

Prohibited Conduct

You must not use Gitardor Limited's services, platforms, or deliverables for any purpose that is:

• Unlawful, fraudulent, deceptive, or in violation of any applicable law or regulation;
• Harmful to Gitardor Limited's reputation, operations, or staff;
• In infringement of any third party's intellectual property, privacy, or other rights;
• Related to the promotion of illegal products or services, hate speech, harassment, or any form of discrimination;
• Intended to interfere with, disrupt, or circumvent the security or integrity of any digital system, website, or platform;
• In violation of any platform terms of service where Gitardor Limited delivers services on or through such platforms (e.g. social media platforms, learning management systems, ecommerce platforms).

Both parties acknowledge that in the course of an engagement, each may receive or have access to information that is confidential and proprietary to the other party ("Confidential Information"), including but not limited to: business strategies, financial data, technical systems, client lists, pricing structures, and project details.

Each party agrees to:

• Hold all Confidential Information of the other party in strict confidence;
• Not disclose Confidential Information to any third party without the prior written consent of the disclosing party;
• Use Confidential Information solely for the purpose of fulfilling obligations under the relevant engagement;
• Limit internal access to Confidential Information to those personnel who require it to fulfil their role.

These obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is required to be disclosed by law or court order, provided reasonable notice is given to the disclosing party where permissible.

Confidentiality obligations survive the termination or expiry of any engagement for a period of three (3) years.

In delivering our services, Gitardor Limited may recommend, configure, or integrate third-party platforms, tools, software, and services on your behalf. These may include — but are not limited to — website hosting providers, payment gateways, email marketing platforms, learning management systems, social media platforms, AI tools, and domain registrars.

Gitardor Limited is not responsible for the performance, availability, security, pricing changes, or terms of service of any third-party provider. Your use of third-party services is governed by that provider's own terms and privacy policies, and you are responsible for complying with them.

Where third-party subscriptions or licences are required for your project (e.g. hosting plans, software licences, premium plugins), such costs are either included in your quotation or will be itemised separately. We will always inform you of any material third-party costs before they are incurred on your behalf.

No Guarantee of Results

Gitardor Limited provides digital services to professional standards and draws on significant expertise and experience. However, we do not guarantee specific business results, revenue outcomes, traffic levels, search rankings, sales conversions, or return on investment from any service we provide. Business success depends on numerous factors beyond our control, including market conditions, client execution, industry dynamics, and algorithm changes on third-party platforms.

Service Availability

While we strive for continuous availability of our websites and digital platforms, we do not warrant uninterrupted, error-free, or completely secure access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

Content Accuracy

Information on our website is provided in good faith and kept updated to the best of our ability. It does not constitute legal, financial, or professional advice specific to your circumstances. You should seek independent professional advice where relevant.

"As Is" Provision

To the maximum extent permitted by applicable law, all services are provided "as is" and "as available", without warranty of any kind, whether express, implied, or statutory. We expressly disclaim any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by applicable law, Gitardor Limited's total aggregate liability to you arising out of or in connection with any engagement — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total fees paid by you to Gitardor Limited in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall Gitardor Limited be liable for any of the following, even if advised of the possibility of such losses:

• Loss of profits, revenue, or anticipated savings;
• Loss of business, contracts, or commercial opportunities;
• Loss or corruption of data or digital assets;
• Reputational harm or damage to goodwill;
• Indirect, incidental, special, consequential, or punitive damages of any kind;
• Losses arising from reliance on third-party platforms, tools, or services;
• Losses resulting from your failure to implement recommendations, maintain security credentials, or back up your own data.

You agree to indemnify, defend, and hold harmless Gitardor Limited, its directors, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of any provision of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any content, materials, or information you provide to Gitardor Limited that infringes any intellectual property right or is unlawful, defamatory, or otherwise harmful;
• Your negligent or wilful acts or omissions in connection with any engagement;
• Any claim brought by a third party arising from your use of deliverables produced by Gitardor Limited in a manner not authorised or contemplated by the relevant Service Agreement.

Termination by the Client

You may terminate an engagement at any time by providing written notice to Gitardor Limited. Upon termination, you remain liable for all fees incurred up to the date of termination, including the value of work completed but not yet invoiced. Deposits paid prior to commencement are non-refundable where work has begun.

Termination by Gitardor Limited

Gitardor Limited may terminate any engagement, with or without notice, in the following circumstances:

• Non-payment of any invoice beyond the agreed due date after written notice;
• Material breach of these Terms by the Client, which is not remedied within seven (7) days of written notice;
• Discovery that information provided by the Client was materially false or misleading;
• The engagement requiring Gitardor Limited to act in violation of any applicable law or ethical standard;
• At Gitardor Limited's reasonable discretion, with reasonable notice, where continuation is not commercially or operationally feasible.

Effect of Termination

Upon termination: (a) all outstanding amounts become immediately due and payable; (b) each party shall return or destroy the other's Confidential Information upon request; (c) Gitardor Limited shall deliver to you all completed deliverables for which full payment has been received; (d) work-in-progress may be delivered at Gitardor's discretion, proportionate to payments received.

Sections 7 (Intellectual Property), 9 (Confidentiality), 12 (Limitation of Liability), 13 (Indemnification), and 15 (Governing Law) survive termination of any engagement.

Governing Law

These Terms and all engagements between you and Gitardor Limited are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to any conflict of law principles.

Amicable Resolution

In the event of any dispute, controversy, or claim arising out of or in connection with these Terms or any engagement, the parties shall first endeavour to resolve the matter amicably through good-faith negotiation. Either party may initiate this process by sending written notice to the other identifying the nature of the dispute. The parties shall have 30 days from the date of such notice to reach a resolution before pursuing other remedies.

Arbitration

If a dispute cannot be resolved amicably within the 30-day period, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act (Cap A18) Laws of the Federation of Nigeria 2004, as amended. The seat of arbitration shall be Lagos, Nigeria. The arbitration shall be conducted in the English language by a sole arbitrator agreed upon by the parties, or in default of agreement, appointed in accordance with the relevant rules.

Courts

Notwithstanding the above, Gitardor Limited reserves the right to seek urgent injunctive or other equitable relief from courts of competent jurisdiction in Nigeria to protect its intellectual property or Confidential Information pending arbitration.

Gitardor Limited is committed to protecting your personal data in compliance with the Nigeria Data Protection Act 2023 (NDPA) and applicable data protection regulations.

By engaging our services, you acknowledge and agree that we will collect, process, store, and use your personal information as described in our Privacy Policy, which is available on our website and incorporated into these Terms by reference.

Key data practices:

• We collect only the personal data necessary to deliver our services and fulfil our legal obligations;
• We do not sell, rent, or share your personal data with third parties for their independent marketing purposes;
• We implement appropriate technical and organisational security measures to safeguard your data;
• You have the right to access, correct, or request deletion of your personal data, subject to our legal obligations to retain certain records;
• In delivering services, we may act as a data processor on your behalf where you are the data controller. In such cases, a Data Processing Agreement may be required.

Gitardor Limited reserves the right to update or amend these Terms of Service at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this document;
• Post the revised Terms on our website at gitardor.com/terms;
• Provide reasonable notice to active Clients via email or written communication where changes materially affect ongoing engagements.

Your continued use of our services after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendments, you must notify us in writing and cease using our services. Amendments will not apply retrospectively to completed engagements.

Entire Agreement

These Terms, together with any applicable Service Agreement, Proposal, and referenced policies (Privacy Policy, etc.), constitute the entire agreement between you and Gitardor Limited with respect to its subject matter, and supersede all prior discussions, representations, and agreements, whether written or oral.

Severability

If any provision of these Terms is found by a competent authority to be unlawful, invalid, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

Waiver

No failure or delay by Gitardor Limited in exercising any right under these Terms constitutes a waiver of that right. A waiver is only effective if given in writing and signed by an authorised representative of Gitardor Limited.

Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Gitardor Limited. Each party is an independent contractor. Neither party has the authority to bind the other in any way.

Force Majeure

Gitardor Limited shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, epidemic or pandemic, government action, power outages, internet service disruptions, or acts of war or terrorism. We will notify you promptly and make reasonable efforts to resume performance as soon as possible.

Assignment

You may not assign or transfer any rights or obligations under these Terms without Gitardor Limited's prior written consent. Gitardor Limited may assign these Terms or any rights hereunder to an affiliate, successor entity, or in connection with a business restructuring or acquisition, without your consent, provided that your rights are not materially diminished.

Language

These Terms are written in the English language, which shall be the controlling language for all purposes. Any translation provided is for convenience only and shall have no legal effect.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through any of the following channels:

• Email: [email protected]
• Website: gitardor.com/contact
• Registered Office: Gitardor Limited, Lagos, Federal Republic of Nigeria

We aim to respond to all formal enquiries within five (5) business days. For urgent matters related to an active engagement, please mark your communication clearly as "URGENT — Active Project" and contact us directly.